| The following specifications are meant as a basic reference for the requirements of Execu/Tech software products. Individual hardware and/or operating system vendors may change their requirements from time to time. Because of this, should Execu/Tech's minimum recommendations fall below your particular hardware and/or operating system vendor's requirements, we recommend that you follow your particular vendor's recommendations.
Compatible System Configurations: - Antivirus software must be installed on the server and all clients. Don't try to save money by not purchasing antivirus software, it will be a very costly mistake. You WILL get a virus without it.
- Backup software and hardware are just as important as antivirus software. Without it, you risk losing all customer data, accounting information, reservations, advance deposit details, charge and payment details, etc.
We see customers, again and again, lose days, months or years of data and sometimes all of their data because they didn't have antivirus software or a reliable backup system in place. Please don't let this happen to your property. We offer Execu/Vault as a backup solution.
- As of January 1, 2007, Execu/Tech Systems, Inc. will not offer support of its application software running on Windows NT, Windows 95, Windows 98, Windows 98SE and Windows Me. Our software is written to take advantage of Microsoft's latest technology. Please contact our sales department if you have any questions about this.
- 32-bit and 64-bit versions of the following operating systems are
supported.
- Windows XP Professional/Vista Business/Windows 7 Professional or Ultimate Peer to Peer Network (2 - 4 users).
- Windows 2003/2008 Server (Active Directory) with Windows XP Professional/ Vista Business /Windows 7 Professional or Ultimate Clients (2 or more users) with current service pack releases.
- Windows 2003/2008 with Terminal Services with Windows CE/XP/Vista/Windows 7 Remote Desktop or Citrix 'thin' client* workstations. Recommended for improved performance and/or multi-location networks.
* Thin client stability cannot be guaranteed in all cases due to incompatibilities in serial and parallel printing issues concerning hardware, drivers and the operating system. It is the responsibility of the network administrator to configure and test these devices.
All Microsoft operating system service packs, patches, fixes and .Net
Frameworks should be installed before installing Execu/Tech software.
Compatible Network Protocol / Hardware: - TCP/IP only (Execu/Tech will not install our products on networks configured with Netbeui, IPX/SPX, or any network protocol other than Tcp/Ip. Protocols other than Tcp/Ip WILL cause file corruption!)
- Execu/Tech recommends 100 Base-T or faster networks with interconnection via quality Switches. Execu/Tech does NOT support hubs. Differences between hubs and switches.
- We are only able to support the Windows VPN Client. There is no industry standard VPN device and our customers have chosen to use a variety including SonicWALL, NorTel, Cisco, Linksys, D-Link, Cyberguard, Symantec, Netgear, Juniper, Watchguard, Fortinet, and more. We cannot possibly install and operate all of these VPN
clients at once and will not attempt to do so.
Execu/Vault™ Requirements:
- Execu/Spa utilizes Microsoft .NET Framework™ 3.5.
Execu/Spa™ Requirements: - Execu/Spa utilizes Microsoft .NET Framework™
2.0.
- Execu/Spa database utilizes Microsoft SQL Server™.
WebRes Requirements: - Windows IIS Web server installed on LAN with the Execu/Tech HOTEL server (can be on the same or different server than the server running HOTEL Premium™).
- Dedicated high speed internet access to the web server with a static IP address.
- Web Server SSL Certificate.
Shift4 $$$ on the Net® Requirements: - Dedicated high speed internet access to the Execu/Tech HOTEL server with a static IP address.
- Merchant Services Provider with a platform compliant with Shift4. Shift4 works with all major platforms.
Server Hardware (minimum): - Execu/Tech does NOT support Windows 98SE or previous versions, Windows ME, XP Home, Vista Home, or Windows 7 Home Editions.
- Business grade systems only. On site hardware maintenance recommended.
- A quality data backup and recovery system including necessary software is required. Consult your network administrator for assistance with this. Execu/Tech Systems is not responsible for your software backup and will not assist in extracting backed up data. We will, however, assist your network administrator in determining what data should be backed up and restored in relation to Execu/Tech application software.
- 2 GB Memory (Windows 2003/2008 Server, XP, Vista, Windows 7), 4 GB for Terminal Servers.
- 2 GHz Pentium 4 Processor or higher.
- 100 GB for Windows 2003/2008 Server with hardware mirrored raid 1.
- 100 Base-T Network Adapter, Gigabit Preferred.
- Dedicated high-speed Internet connection and remote access software (pcAnywhere, RDP or UltraVNC) for Execu/Care support.
- UPS (uninterruptible power supply) required.
Client Hardware (minimum): - Execu/Tech does NOT support Windows 98SE or previous versions, Windows ME, XP Home, Vista Home, or Windows 7 Home Editions.
- Business grade systems only. On site hardware maintenance recommended.
- Execu/Touch Point of Sale receipt and kitchen printers require special settings in order to operate correctly with Windows Vista/ Windows 7.
- 1 GB Memory (Windows 2000/XP Professional), 2 GB Memory (Windows Vista/ Windows 7).
-
128 MB Video Memory (Windows Vista/ Windows 7).
- 2 GHz Pentium 4 Processor.
- 100 GB Hard Drive.
- 100 Base-T Network Adapter, Gigabit Preferred.
- UPS (uninterruptible power supply).
Report Printers: - Laser - HP Business Grade (Used for graphical plain paper folio, registration forms, and all other reports. Recommended for all Windows Users).
Use ONLY HP printers that are network compatible and have full PCL support. DO NOT use HP models 1010, 1012, 1500, 3500, 3550 or any other HP printer which is host based. Contact HP for clarification on printer model descriptions. - Dot Matrix - Okidata 320 (Used for continuous feed, pre-printed forms, etc.)
- ***Ink Jet printers NOT recommended due to ink costs***
POS Receipt / Kitchen Printers / Credit Card Receipt: - Impact Printers - Star SP200/300, Epson TM-U200,
TM-U220 or similar Epson POS impact printer
- Thermal Printers - Epson TM-T88 (preferred for Credit Card Receipt printing), Star TSP series, NCR
(parallel preferred)
Print Servers: Cash Drawers (Execu/Touch POS Only): - Epson, Star, or NCR Printer interface. Intelligent cash drawers attached directly to serial or parallel ports are not supported
Touch Screen Monitors (Execu/Touch POS Only): - Microtouch, Elo, or any touch screen monitor with Windows drivers
Pole Displays (Execu/Touch POS Only): Magnetic Card Readers: - Magtec PS/2, USB, or any swipe supporting track 1 & 2 with the standard track header and footer characters. Many newer inexpensive home computers will require USB swipe due to the lack of power provided by the PS/2 port.
- Cherry Keyboards (track 1 & 2 header/ footer characters must be programmed before the Cherry swipe will work)
Barcode Readers: - Metrologic 9500 series, or any keyboard wedge scanner.
Optional Software: Common Gotcha's: - Be sure that all users running Execu/Tech software have full permissions to the software folder. Also, be sure that the files in the software folder inherit the permissions of the folder. Failing to do this will result in files created by one user being inaccessible by another user.
- Exclude file with .COB and .FIL extensions from any virus scan.
- In your antivirus software, disable any 'on access' scanning or real time scanning of the software folder on the server. This is known to create severe slowdowns and corrupted data.
- In Windows Vista/Windows 7 and Server 2008, disable UAC (User Account Control) before attempting to register any ActiveX controls. You might also need to disable UAC if an application with an older installer doesn't seem to properly install. You may enable it after successfully registering the controls.
- "The publisher could not be verified" warning when you run our software over the network. IE security settings are just trying to protect you. Here's two ways your network administrator can remove the warning:
1. Add the UNC of the share to Local Intranet Zone
2. Run 'gpedit.msc', go to User Configuration, then Administrative Templates, then Windows components, then Attachment Manager. Once there, open the settings for Inclusion list for moderate risk file types. Add *.EXE to the list and enable the policy if it isn't already. - Disable 'Power Saving' modes on all hard drives and network cards. This can cause communication interruptions that may cause errors and loss of data when you start using the software after a power saving state has been entered.
- In Remote Desktop, you may find that USB barcode scanners and magnetic
card swipes do not seem to work properly. 90% of the time the solution is a
simple change to the Remote Desktop Connection settings. Open Remote Desktop
Connection then click Options. Go to the Local Resources tab and change the
Keyboard setting to 'On the remote computer'. You'll have to successfully
connect to the server after making this change for it to be saved.
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